Our Products

One Platform. Six Powerful Modules. Your Choice.

ProcessPro is built as a modular platform. License what you need, add more when you're ready. Whether you're a small lot or a multi-rooftop group, you build your own package at your own price point.

Capture Every Lead. Miss Nothing.

CRM / ILM

In today's market, the first dealership to respond wins the deal. ProcessPro's CRM and Internet Lead Management module captures leads from every digital source — your dealer website, AutoTrader, Cars.com, CarGurus, Facebook Marketplace, and more — and funnels them into a single, organized pipeline.

Leads are automatically assigned, prioritized, and tracked. Your team sees response times, follow-up status, and conversion rates at a glance. Every salesperson gets a personalized dashboard with today's tasks, pending follow-ups, active deals, and complete customer history. No lead gets lost. No opportunity goes cold.

  • Multi-source lead aggregation (ADF/XML compatible)
  • Automatic lead assignment and round-robin distribution
  • Response time tracking and alerts
  • Lead source ROI reporting
  • Daily task management and to-do lists
  • Customer activity logging (walk-in, phone, text, email)
  • Deal pipeline tracking (prospect to sold to delivered)
  • Salesperson performance dashboards
app.processprocrm.com
CRM / ILM

Your Back Office, Simplified.

DMS

Your deals, documents, and accounting shouldn't live in three different systems. ProcessPro's DMS brings deal management, compliance, and financial reporting into one place — connected directly to your sales floor.

From deal jackets and buyer's orders to tax calculations and title work, every document flows through a single system. Your accounting team gets real-time visibility into deal status, commissions, and payables. For dealers running MPK DMS, you get full bidirectional data sync — deals desked in ProcessPro flow directly into accounting without re-keying a single number.

  • Deal jacket management and document generation
  • Automated tax and fee calculations
  • Buyer's orders and compliance forms
  • Commission tracking and payroll integration
  • Accounting and general ledger integration
  • Bidirectional sync with MPK DMS
app.processprocrm.com
DMS

Know Your Lot. Price It Right.

Inventory Management

You can't sell what you can't find — and you can't profit on what you misprice. ProcessPro's Inventory Management module gives you real-time visibility into every unit on your lot, from the moment it arrives to the day it sells.

Appraise trade-ins with integrated book values from KBB, Black Book, and Manheim. Set competitive pricing based on live market data. Track days on lot, reconditioning status, and profit projections. Whether you carry twenty units or two thousand, you'll always know exactly what you have, what it's worth, and when it's time to move it.

  • Real-time stock management and lot tracking
  • Trade-in appraisal with integrated book values
  • Market-based pricing tools
  • Days-on-lot tracking and aging alerts
  • Reconditioning workflow management
  • VIN decoding and vehicle specification lookup
  • Multi-location inventory visibility
app.processprocrm.com
Inventory Management

Desk Deals in Seconds. Not Minutes.

Desking

Desking is where profit is made or lost. ProcessPro's next-generation Desking module has been completely rebuilt on a modern web-based architecture — and it's fast. Blindingly fast.

Structure a deal in seconds: enter the vehicle, pull book values, evaluate the trade, calculate payments across multiple lender programs, and present multiple scenarios side-by-side. Your F&I manager and sales desk can collaborate in real time. For Chrysler and GM dealers, our Lender IQ add-on integrates AIS incentive data to automatically factor in every applicable rebate, incentive, and special program — so your payment quotes are accurate to the penny.

  • Real-time payment calculation engine
  • Multi-scenario deal comparison
  • Trade-in appraisal integration
  • Lender program matching
  • Lender IQ add-on for Chrysler/GM incentive programs
  • Bidirectional data sync with MPK DMS
app.processprocrm.com
Desking

Present. Protect. Profit.

F&I Menus

Your F&I department is your dealership's profit center. ProcessPro's F&I Menu module presents financial products — service contracts, GAP, tire and wheel, protective coatings, extended warranties — in a professional, compliant menu format designed to maximize customer acceptance.

The system tracks penetration rates by product, by F&I manager, and by store. It calculates profit on every product in real time. And because it's integrated with ProcessPro's Desking module, the entire deal — vehicle, trade, payment, and F&I products — flows seamlessly from the sales desk to the finance office without re-keying a single number.

  • Compliant menu presentation (multi-product, multi-payment)
  • Real-time product profit calculation
  • Penetration rate tracking by product, manager, and store
  • Integration with Desking module (no re-keying deals)
  • Standalone capability (can be used without full CRM suite)
  • Compatible with RCWS financial products and third-party providers
app.processprocrm.com
F&I Menus

Keep Them Coming Back.

Parts & Service

The sale doesn't end when the customer drives off the lot — that's when the long-term relationship begins. ProcessPro's Parts and Service module helps you capture every service opportunity and keep your customers coming back.

Schedule appointments, manage repair orders, and track parts inventory — all connected to the customer's complete history in the CRM. Automated service reminders bring customers back for routine maintenance. Warranty tracking ensures nothing falls through the cracks. And because everything is connected, your service department becomes another touchpoint that strengthens the relationship and drives referral business.

  • Service appointment scheduling
  • Repair order (RO) management
  • Parts inventory and ordering
  • Automated service reminders
  • Warranty tracking and claims
  • Customer service history integration with CRM
Parts & Service